Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week. Need Help? VA can help you get set up or troubleshoot technical problems. VA Video Connect allows Veterans and their caregivers to quickly and easily meet with VA health care providers through live video on any computer, tablet, or mobile device with an internet connection. Real-Time Access to Your VA Care Team Through VA Video Connect Download the latest version on your iPhone or iPad here or on your Android device here. Attention VA Video Connect users: Make sure to regularly update your VVC app for the best video visit experience during your next appointment.